Frequently Asked Questions
Everything you need to know about our services, pricing, scheduling, and warranty.
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Common Questions About Our Mobile Auto Repair Services
Looking for convenient mobile auto repair services? Below are answers to some of the most common questions about having a professional mechanic come directly to your home, workplace, or roadside location.
What types of vehicles do you service?
Seattle Mobile Auto Pro services a wide range of vehicles, including most domestic, Asian, and European makes and models. Our mobile mechanics can assist with cars, SUVs, pickup trucks, and many light-duty vehicles.
We commonly service vehicles from brands such as Ford, Chevrolet, Toyota, Honda, Nissan, Subaru, BMW, Mercedes-Benz, Audi, Volkswagen, Hyundai, and Kia.
We commonly service vehicles from brands such as Ford, Chevrolet, Toyota, Honda, Nissan, Subaru, BMW, Mercedes-Benz, Audi, Volkswagen, Hyundai, and Kia.
Do i need an appointment?
Appointments are recommended, but same-day service is available when scheduling allows. We also offer 24/7 emergency mobile mechanic services for urgent breakdowns and no-start situations. Give us a call or text, and we'll do our best to get you taken care of as quickly as possible.
Can you repair my car at home?
Yes. Mobile auto repair is designed to bring the service to you. If your vehicle is safely accessible, we can often perform repairs at your home, workplace, parking lot, or roadside location.
Do you use OEM or aftermarket parts?
We use OEM (Original Equipment Manufacturer) parts for our repairs whenever available. OEM parts are made to the vehicle manufacturer's specifications and are designed for a proper fit and reliable performance.
How quickly can a mobile mechanic arrive?
Response times depend on your location, traffic, current service calls, weather, and the type of emergency. When you contact Seattle Mobile Auto Pro, provide your exact location and vehicle information so we can determine the appropriate response.
Do I need to provide a garage or special equipment?
No. Seattle Mobile Auto Pro brings the tools and equipment needed to perform most mobile auto repairs directly at your location. You generally don't need a garage, lift, or special equipment.
For 24/7 emergency mobile auto repair, your vehicle simply needs to be in a safe, accessible location where our mechanic can work. Some complex repairs may require specialized shop equipment and may not be suitable for on-site service.
For 24/7 emergency mobile auto repair, your vehicle simply needs to be in a safe, accessible location where our mechanic can work. Some complex repairs may require specialized shop equipment and may not be suitable for on-site service.
Does Seattle Mobile Auto Pro offer 24/7 emergency auto repair?
Yes. Seattle Mobile Auto Pro offers 24/7 emergency mobile auto repair services for drivers who need assistance outside normal business hours. Whether your vehicle won't start, your battery is dead, or you're experiencing another unexpected automotive problem, you can contact us for emergency assistance.
Do You Offer a Warranty?
Yes. Seattle Mobile Auto Pro offers a 12-month / 12,000-mile warranty on qualifying repairs and services. This warranty provides additional peace of mind and reflects our commitment to quality workmanship.
For complete details about warranty coverage, exclusions, and terms, please visit our Warranty Page.
For complete details about warranty coverage, exclusions, and terms, please visit our Warranty Page.
Diagnostics & repairs
Get reliable vehicle diagnostics and repairs at your location. We identify the source of the problem and provide professional solutions for check-engine lights, electrical issues, starting problems, brakes, batteries, and more.
Can you diagnose brake problems?
Yes. Our mechanics can inspect brake components and investigate symptoms such as squeaking, grinding, vibration, pulling, or a soft brake pedal. If the repair is suitable for mobile service, we may be able to complete it at your location.
What mobile mechanic services do you offer?
We provide brake repair, battery replacement, diagnostics, starter and alternator service, oil changes, tune-ups, electrical repairs, and other common automotive services.
Can you diagnose overheating problems?
Yes. We can inspect common causes of vehicle overheating, including cooling-system issues, coolant leaks, radiator problems, thermostat concerns, fans, hoses, and other related components.
How do I schedule a mobile mechanic?
Contact us with your vehicle year, make, model, location, and description of the problem. We'll help determine the appropriate service and arrange an appointment.
Do you perform repairs after diagnosing the problem?
Yes. When the required repair can be safely completed as a mobile service, Seattle Mobile Auto Pro can often diagnose and repair the vehicle during the same service visit.
Can you diagnose problems before I buy a used car?
Yes. A pre-purchase vehicle inspection can help identify visible mechanical, electrical, and maintenance concerns before you purchase a used vehicle. Contact us to discuss the vehicle and inspection location.
Will you tell me what needs to be repaired before starting the work?
Yes. After diagnosing the vehicle, we can explain the identified problem and recommended repair. For qualifying repairs, you'll have the opportunity to review the repair information before work proceeds.
Do you offer emergency diagnostics 24/7?
Yes. Seattle Mobile Auto Pro offers 24/7 emergency mobile diagnostic and repair services for qualifying vehicle problems. If your vehicle breaks down unexpectedly, contact us with your location and vehicle information.
What happens if the repair can't be completed at my location?
Some repairs require specialized shop equipment, a vehicle lift, or extensive disassembly. If a repair cannot safely be completed on-site, we'll explain the situation and discuss the appropriate next step.
Is diagnostic work covered by your warranty?
Our 12-month / 12,000-mile warranty applies to qualifying repairs and services. Warranty coverage, exclusions, and terms vary, so please review our Warranty Page for complete details.
Pricing & Estimates
Get straightforward answers about mobile mechanic pricing, repair estimates, parts, labor, service fees, and payment options. We explain the work and expected costs before repairs begin, so you know what to expect.
How much does a mobile mechanic cost?
Pricing depends on the vehicle, repair, parts needed, and labor involved. Contact us with your vehicle information and the issue you're experiencing for an estimate.
Do you use OEM parts?
Yes. We use OEM (Original Equipment Manufacturer) parts for repairs whenever available.
Do you offer same-day service?
Yes. Same-day mobile mechanic service is available when scheduling allows. We also offer 24/7 emergency mobile mechanic service for urgent vehicle problems.
Do you use OEM or aftermarket parts?
We service most makes and models, including domestic, Asian, and European vehicles. From sedans to SUVs and light trucks, our ASE-certified technicians can handle it.
Can the price change after you inspect my vehicle?
It can if the inspection finds additional repairs that were not apparent initially. We will explain any additional work and get your approval before proceeding.
Do I have to pay before the repair?
No. Payment is due after the repair is completed. We'll review the work with you and provide the final invoice once the service is finished.
Do you charge sales tax or service fees?
Applicable taxes and service fees may be added to the repair total depending on the service and location. These charges will be shown on your estimate when applicable.
Are parts and labor included in the estimate?
Yes. When possible, estimates include the expected parts and labor so you have a clear idea of the total repair cost.
Is the price on the estimate the final price?
An estimate is based on the information available at the time. If additional problems are found during the inspection or repair, we'll discuss them with you before performing additional work.
Do you charge a diagnostic fee?
Yes. Our mobile diagnostic fee starts at $140. The diagnostic service helps identify the cause of the vehicle problem so we can recommend the right repair. Any additional repair costs will be discussed with you before the work is performed.
Warranty & Guarantee
At Seattle Mobile Auto Pro, we stand behind eligible repairs performed by our technicians. Covered repairs are protected for 12 months or 12,000 miles, whichever occurs first, subject to the terms, conditions, and exclusions of this limited warranty.
Does Seattle Mobile Auto Pro provide a warranty on repairs?
Yes. Seattle Mobile Auto Pro stands behind eligible repairs and workmanship. Warranty coverage depends on the specific service, parts installed, and applicable warranty terms.
What does the Seattle Mobile Auto Pro warranty cover?
Our limited warranty covers eligible repairs and parts installed by Seattle Mobile Auto Pro that fail due to a manufacturing defect or covered workmanship issue during the applicable warranty period.
How long is the warranty?
The warranty is valid for 12 months or 12,000 miles, whichever occurs first, from the applicable repair date or mileage documented on the repair invoice.
What if the same repair fails during the warranty period?
Contact Seattle Mobile Auto Pro promptly. We will inspect the vehicle and determine whether the problem qualifies for warranty coverage under the original repair.
What if another problem occurs with my vehicle?
The warranty applies to eligible covered repairs. It does not guarantee that unrelated vehicle components will not fail during the warranty period.
Does the warranty cover batteries?
No. Batteries are specifically excluded from the starting and charging system coverage unless separately stated in writing.
What if another repair shop works on my vehicle?
Contact Seattle Mobile Auto Pro before authorizing another repair related to a potential warranty claim. Repairs performed by another facility may affect warranty coverage, depending on the circumstances and applicable warranty terms.
How do I make a warranty claim?
Contact Seattle Mobile Auto Pro and provide:
Your name and contact information
Vehicle year, make, and model
Original repair date
Invoice or repair-order information
Current mileage
Description of the problem
We may require an inspection to determine whether the issue qualifies for warranty coverage.
Your name and contact information
Vehicle year, make, and model
Original repair date
Invoice or repair-order information
Current mileage
Description of the problem
We may require an inspection to determine whether the issue qualifies for warranty coverage.